Coronavirus Traveller Information

Updated: 30th March 2020

We would like to reassure our travellers that we are doing all we can to provide options during these unprecedented times. We understand that many of you are concerned about travelling in the coming weeks and therefore, we are:

  • Suspending all tours between now and 31 May 2020.

  • And offering all passengers booked on a holiday with us between now and 30 June 2020, the flexibility to defer their holiday and travel anytime before 31 December 2021.

Holidays departing between now and 31 May 2020
If you have booked a group tour, private tour or tailor-made holiday departing between now and 31 May 2020, your holiday will not commence and we will credit your file with 110% of monies paid. You can then use this credit to travel on another holiday to any of our destinations before 31 December 2021.

Holidays departing between 01 June and 30 June 2020
If you have booked a group tour, private tour or tailor-made holiday departing between 01 June and 30 June 2020, you have the option to continue with your holiday as planned (if it is possible to do so) or you can defer your holiday and we will credit your file with 110% of monies paid. You can then use this credit to travel on another holiday to any of our destinations before 31 December 2021.

If deferring suits you best, please email us on info@onthegotours.com before Friday 01 May 2020 and we will rebook your holiday as requested.

It’s also OK if you don’t know yet when you would like to travel. We will hold your tour funds on file until you feel ready to re book. You can also transfer these funds to friends or family.

Holidays departing from 01 July 2020
It will be extremely difficult to predict the impact Coronavirus will be having on different areas of the world in the months ahead, however we will continue to monitor developments closely. On 01 May 2020, we will be in contact with all our passengers booked to travel after 01 July 2020, to update you of current conditions and if they may affect your planned holiday.

Are our tours suspended indefinitely?
At present we intend to operate tours departing from 01 June onward, if travel restrictions have been lifted and it is safe to do so. Due to the constantly evolving nature of the pandemic, we will continue to assess this on a month by month basis.

FCO Travel Advice for Coronavirus (COVID-19)

With the outbreak of Coronavirus (COVID-19) causing significant disruption to travel around the world, there are several travel restrictions which currently affect our tours and this is a rapidly evolving situation. We would like to reassure all of our travellers that we are doing all we can during these uncertain times and we recognise the anxiety caused by this global health crisis. We will contact all customers whose trips are affected by these changes as quickly as we can, but please bear with us as we deal with this unprecedented situation.

As a British-based company, we closely monitor and follow the advice as set out by the British Foreign Office (FCO). Please see our terms and conditions for more information on tour changes and cancellations.

As the situation is constantly changing please check the FCO website for the most up to date advice for the country you are visiting.

Argentina: Foreign and Commonwealth office advice for Argentina

Armenia: Foreign and Commonwealth office advice for Armenia.

Azerbaijan: Foreign and Commonwealth office advice for Azerbaijan.

Belize: Foreign and Commonwealth office advice for Belize.

Bhutan: Foreign and Commonwealth office advice for Bhutan.

Bolivia: Foreign and Commonwealth office advice for Bolivia.

Borneo (Malaysia): Foreign and Commonwealth office advice for Borneo (Malaysia).

Botswana: Foreign and Commonwealth office advice for Botswana.

Brazil: Foreign and Commonwealth office advice for Brazil.

Cambodia: Foreign and Commonwealth office advice for Cambodia.

Chile: Foreign and Commonwealth office advice for Chile.

China: Foreign and Commonwealth office advice for China.

Croatia: Foreign and Commonwealth office advice for Croatia.

Costa Rica: Foreign and Commonwealth office advice for Costa Rica.

Colombia: Foreign and Commonwealth office advice for Colombia.

Ecuador: Foreign and Commonwealth office advice for Ecuador.

Egypt: Foreign and Commonwealth office advice for Egypt .

Ethiopia: Foreign and Commonwealth office advice for Ethiopia.

Estonia: Foreign and Commonwealth office advice for Estonia.

Finland: Foreign and Commonwealth office advice for Finland.

Georgia: Foreign and Commonwealth office advice for Georgia.

Guatemala: Foreign and Commonwealth office advice for Guatemala.

Greece: Foreign and Commonwealth office advice for Greece.

Greenland (Denmark): Foreign and Commonwealth office advice for Greenland.

Israel: Foreign and Commonwealth office advice for Israel.

Iceland: Foreign and Commonwealth office advice for Iceland.

Italy: Foreign and Commonwealth office advice for Italy.

India: Foreign and Commonwealth office advice for India.

Jordan: Foreign and Commonwealth office advice for Jordan.

Japan: Foreign and Commonwealth office advice for Japan.

Kenya: Foreign and Commonwealth office advice for Kenya.

Kyrgyzstan: Foreign and Commonwealth office advice for Kyrgyzstan.

Laos: Foreign and Commonwealth office advice for Laos.

Latvia: Foreign and Commonwealth office advice for Latvia.

Lithuania: Foreign and Commonwealth office advice for Lithuania.

Madagascar: Foreign and Commonwealth office advice for Madagascar .

Maldives: Foreign and Commonwealth office advice for the Maldives.

Mexico: Foreign and Commonwealth office advice for Mexico.

Morocco: Foreign and Commonwealth office advice for Morocco.

Mongolia: Foreign and Commonwealth office advice for Mongolia.

Myanmar: Foreign and Commonwealth office advice for Myanmar.

Namibia: Foreign and Commonwealth office advice for Namibia .

Nepal: Foreign and Commonwealth office advice for Nepal.

Norway: Foreign and Commonwealth office advice for Norway.

Panama: Foreign and Commonwealth office advice for Panama.

Peru: Foreign and Commonwealth office advice for Peru.

Poland: Foreign and Commonwealth office advice for Poland.

Russia: Foreign and Commonwealth office advice for Russia.

South Africa: Foreign and Commonwealth office advice for South Africa.

South Korea: Foreign and Commonwealth office advice for South Korea.

Sri Lanka: Foreign and Commonwealth office advice for Sri Lanka.

Tanzania: Foreign and Commonwealth office advice for Tanzania.

Tajikistan: Foreign and Commonwealth office advice for Tajikistan.

Turkmenistan: Foreign and Commonwealth office advice for Turkmenistan.

Turkey: Foreign and Commonwealth office advice for Turkey.

Thailand: Foreign and Commonwealth office advice for Thailand.

Uganda: Foreign and Commonwealth office advice for Uganda.

Uzbekistan: Foreign and Commonwealth office advice for Uzbekistan.

Vietnam: Foreign and Commonwealth office advice for Vietnam.

Zimbabwe: Foreign and Commonwealth office advice for Zimbabwe.